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SHIPPING
Products sold by HoneyColor.com are subject to additional shipping charges unless stated otherwise. We offer 3 shipping methods which are Standard, Priority, and Express. Standard Shipping: Flat rate to Worldwide - First item $4.00, additional $1.00 for subsequent unit(s) (Estimated delivery time is 12-15 working days) Priority Shipping: (for UK customers ONLY) $13.90 (Estimated delivery time is 7-9 working days.) Express shipping (EMS, FedEx or DHL): To United States (via EMS): $24.90 To Canada (via FedEx express): $22.90 Major European countries (UK, Germany, Italy, Spain, France, Sweden, Norway, Netherlands & etc): $29.90 Asia countries (China, Hong Kong, Taiwan & Japan): $22.90 Singapore (via EMS): $15.90 Rest of the World: $34.90 |
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DELIVERY We endeavor to dispatch all orders within 48 hours. A shipping confirmation email will be sent to customers as soon as possible after the shipment is initiated. Note that we do not update your order status instantly after it is shipped, please allow time for us to process. For orders shipped by Express shipping method, delivery usually takes 5 working days (assume no delays). Tracking number is available, you can track your package real time. For orders shipped by standard shipping, delivery usually takes 12-15 working days but is approximate or estimated. Please note that your package actual delivery time is subject to delay by technical error of your country local postal services, slow customs clearance process during period of heavy mail traffic, location of address, transport conditions, for instance, weather, or otherwise. Tracking number is available but with no detailed information on delivery. Signature is mandatory All orders require a signature upon receipt. Shipping to P.O Box address is strictly not allowed. Changing of shipping address We are unable to redirect orders once items have been dispatched. For any alterations of shipping address, please notify us as soon as possible by using our contact form Package left unclaimed or Invalid shipping address Based on our policy, if your package return to us with the reason of: • Addressee not found • Package left unclaimed • Invalid shipping address We will automatically cancel and reimburse your order upon receiving of the return package. Order not received Please contact us only if you do not receive your order after 21 working days from the dispatch date of your order. We would initiate a trace on your package for you. |
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